Hatchet
About Hatchet
Hatchet is an innovative AI tool designed to streamline incident responses for on-call engineers, particularly in tier-1 services. By ingesting logs and code, it offers actionable insights and code fix suggestions, significantly accelerating investigation and resolution processes. Perfect for mid-sized tech companies facing critical service issues.
Hatchet offers flexible pricing plans tailored for teams needing efficient incident management. Each tier provides robust features, focusing on enhanced support for on-call engineers. Upgrading unlocks premium tools and dedicated assistance, making it a valuable investment for companies managing critical services.
The user interface of Hatchet is intuitive, designed for seamless navigation and ease of use. Its clean layout provides quick access to vital features, enhancing the user experience. Unique functionalities, such as real-time log analysis, ensure users can efficiently manage incidents without overwhelming complexity.
How Hatchet works
Users start by onboarding with Hatchet, connecting it to their relevant logs and service entries. Once set up, the platform analyzes incoming alerts and suggests investigation pathways, speeding up incident resolution. Its user-friendly design allows for straightforward navigation through features, ensuring engineers can react promptly during high-stakes situations.
Key Features for Hatchet
AI-Powered Incident Analysis
Hatchet’s AI-Powered Incident Analysis tool allows on-call engineers to efficiently dissect logs and suggest fixes. This unique feature streamlines the time to resolution, providing actionable insights that directly enhance productivity and reduce downtime, ultimately making incident management less stressful and more effective.
Self-Hosted Data Security
Hatchet's Self-Hosted Data Security ensures complete control over sensitive information. By functioning entirely within your VPC and utilizing Code Llama 2, it mitigates security risks associated with data handling, enabling users to maintain privacy and compliance while benefiting from powerful incident response tools.
Streamlined Incident Triage
Hatchet's Streamlined Incident Triage simplifies the process of assessing and responding to system alerts. By integrating with various log sources, it swiftly prioritizes issues based on severity, allowing teams to focus on critical incidents that could impact services, enhancing overall operational efficiency.
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