Kastro

About Kastro

Kastro is an innovative AI-first customer support solution tailored for startups and indie hackers. It utilizes advanced AI technology to streamline support operations, allowing businesses to focus on significant customer interactions. Kastro effectively organizes conversations, answers repetitive questions, and provides instant help, enhancing the overall customer experience.

Kastro offers flexible pricing plans suitable for different business needs, allowing users to choose the tier that fits their requirements. Each subscription includes core features for customer support at competitive prices. Users can benefit from various discounts for long-term commitments, ensuring affordability while enhancing their support capabilities with Kastro.

The user interface of Kastro is designed for seamless navigation and functionality. Its clean layout allows users to quickly access key features, enhancing productivity and customer interactions. With intuitive controls and user-centered design, Kastro provides an efficient platform for managing customer support, making it a favorite among startups and indie hackers.

How Kastro works

Users start by onboarding with Kastro, easily integrating the platform into their existing systems. Upon setup, businesses can navigate the intuitive interface to explore features such as AI-assisted responses, help center integration, and live chat. Kastro streamlines conversation management, suggests relevant articles, and facilitates human support for complex inquiries, ensuring an efficient support process.

Key Features for Kastro

AI ChatBot

Kastro's AI ChatBot stands out as a core feature, designed to efficiently handle repetitive customer queries. Powered by ChatGPT, it learns from previous interactions, enabling quick, accurate responses. This helps businesses save time and allows human agents to focus on more complex issues, enhancing overall support effectiveness.

Help Center Integration

Kastro offers seamless help center integration, enabling users to create a professional platform for customer inquiries. This feature allows businesses to provide instant answers from their knowledge base directly within the chat interface, significantly improving customer experience and reducing support workload.

Conversation Management

Kastro's conversation management system is designed to streamline support interactions by organizing chats and prioritizing important issues. This feature allows support teams to address the most pressing queries first, improving response times and enhancing overall customer satisfaction with efficient support workflows.