Ribbo

About Ribbo

Ribbo is an innovative AI customer support solution tailored for small and medium businesses. It trains on your data to create a chatbot that handles customer queries efficiently, enhancing support while reducing costs. Ribbo ensures seamless integration and customization, providing instant responses to improve customer satisfaction.

Ribbo offers a free plan for trial users, alongside various subscription tiers that enhance capabilities. Each tier provides increased training options, customization features, and the ability to integrate more data sources. Upgrading provides advanced insights, responsiveness, and a tailored shopping experience for businesses.

Ribbo's user interface is designed for ease of use, featuring a simple onboarding process and intuitive navigation. The layout promotes seamless interactions, allowing users to customize their chatbot effortlessly, ensuring a smooth browsing experience that caters to diverse business needs without overwhelming the user.

How Ribbo works

Users of Ribbo start by sign-up and onboarding, where they upload relevant data such as website content and chat logs. The platform then trains the AI on this data, allowing businesses to customize their chatbot's design and tone. Navigation is user-friendly, enabling users to review chat histories and easily edit responses. Ribbo seamlessly integrates the chatbot as a live chat widget on websites, ensuring 24/7 customer support.

Key Features for Ribbo

Customizable AI Chatbot

Ribbo's customizable AI chatbot learns from your business's data, providing tailored responses and enhancing customer interaction. This feature allows businesses to maintain their unique tone while efficiently addressing inquiries, significantly improving customer satisfaction and support efficiency.

Multilingual Support

Ribbo offers multilingual support, enabling users to upload documents in various languages and communicate with their chatbot seamlessly. This feature expands your reach to diverse customer bases, enhancing user engagement, and ensuring accessibility for global customers.

Live Operator Handoff

The live operator handoff feature of Ribbo ensures optimal customer support. When the AI encounters complex inquiries, it can transition the conversation to a human operator, ensuring customers receive the best assistance and maintaining high service standards.