AC Health

About AC Health

AC Health is a specialized, HIPAA-compliant patient engagement and remote therapeutic monitoring (RTM) platform engineered for healthcare providers who prescribe therapeutic exercises, activities, and assignments. Its core value proposition is delivering a highly customizable, branded patient experience that drives adherence, improves clinical outcomes, and unlocks new revenue streams. The platform serves a wide range of providers, including physical therapists, occupational therapists, chiropractors, speech-language pathologists, and mental health professionals. AC Health differentiates itself by enabling providers to create deeply personalized treatment plans using a blend of custom-generated content—such as provider-recorded video, images, and audio—and integrated third-party resources like YouTube or exercise libraries. This high degree of customization is balanced with operational simplicity, allowing for real-time plan creation during patient sessions without creating administrative backlog. Beyond exercise prescription, the platform incorporates tools for tracking completion, setting goals, incentivizing patients with points and rewards, and facilitating secure internal messaging. A critical technical capability is its automatic reporting for Remote Therapeutic Monitoring (RTM) CPT codes (98975, 98977, 98980, 98981), directly supporting compliant billing and revenue generation. By consolidating patient management, personalized programming, compliance tracking, and secure communication into a single, branded interface, AC Health transforms the home exercise program from a static handout into a dynamic, interactive component of continuous care.

Features of AC Health

Custom Multimedia Exercise Programming

This feature allows providers to construct treatment plans using a versatile mix of media formats to ensure clarity and personalization. Clinicians can directly demonstrate exercises by recording custom videos, taking photos, or adding audio instructions within the platform. For broader resources, they can seamlessly integrate relevant YouTube videos or pull from third-party exercise libraries. This multi-format approach enables the creation of the perfect, easy-to-follow program tailored to each patient's specific needs and learning style, all within a simple workflow.

Patient Compliance Tracking & Gamification

AC Health provides real-time monitoring of patient engagement with prescribed exercises. Providers can track completion status, set measurable goals, and utilize a built-in gamification system to improve adherence. Patients earn points and can receive customized incentives for completing their exercises and assignments. This data-driven approach transforms compliance from a passive hope into an actively managed metric, allowing clinicians to identify and support patients who are struggling while rewarding those who are engaged.

Integrated Secure Communication & Reminders

The platform includes a fully integrated, HIPAA-compliant internal messaging system that facilitates secure communication between providers and patients. This eliminates the need for insecure channels like SMS or personal email. Coupled with configurable automated exercise reminders, this feature ensures continuous patient support and engagement outside of clinical visits, reducing missed exercises and keeping patients connected to their care team for questions and encouragement.

Automated Remote Therapeutic Monitoring (RTM) Reporting

A critical feature for modern healthcare practices, AC Health automates the data collection and reporting required to bill for Remote Therapeutic Monitoring services under CPT codes 98975, 98977, 98980, and 98981. The platform tracks patient interaction with their digital treatment plan, compiling the necessary compliance and time data to support compliant medical billing. This directly translates patient engagement into a legitimate, reimbursable revenue stream for the clinic, with minimal administrative overhead.

Use Cases of AC Health

Physical Therapy Clinics Enhancing Home Exercise Program Adherence

Physical therapists use AC Health to replace paper handouts with dynamic, video-based home exercise programs (HEPs). By creating custom videos during the session, therapists ensure exercises are performed correctly, leading to better patient understanding and outcomes. The ability to track completion and send reminders significantly reduces patient drop-off between appointments, while the RTM functionality allows the clinic to bill for monitoring patient-reported data and adherence, creating a new revenue model.

Mental Health Professionals Assigning & Tracking Therapeutic Activities

Therapists and counselors utilize the platform to assign and monitor therapeutic activities, mindfulness exercises, journaling prompts, or exposure tasks. They can attach custom audio guidance or instructional text. Tracking completion provides valuable insights into a client's engagement with their treatment plan between sessions, informing therapeutic discussions. The secure messaging feature allows for safe, contained follow-up, enhancing continuity of care in an outpatient mental health setting.

Multi-Specialty Rehabilitation Practices Offering a Branded Patient Experience

Larger practices or those offering integrated care (e.g., combining PT, OT, and chiropractic) use AC Health's white-label capability to deliver a unified, professional branded app to all patients. This concierge-level experience differentiates the practice in a competitive market. The all-in-one dashboard allows providers from different disciplines to coordinate a patient's overall plan, view progress, and communicate efficiently, all within a single, cohesive platform.

Speech-Language Pathologists Delivering Customized Practice Plans

SLPs employ AC Health to create personalized practice plans for articulation, language, cognitive, or swallowing exercises. They can record specific word lists, model correct tongue placement via video, or provide auditory models for prosody. Patients and their families can practice with accurate visual and auditory references at home. The therapist can then review completion data to gauge practice frequency and adjust therapy goals accordingly based on objective engagement metrics.

Frequently Asked Questions

Is AC Health compliant with healthcare privacy regulations?

Yes, AC Health is fully HIPAA-compliant. The platform is designed with the necessary administrative, physical, and technical safeguards to protect patient health information (PHI). This includes secure data encryption, access controls, and a business associate agreement (BAA) to ensure it meets the stringent requirements for use in medical and therapeutic settings, making it a secure choice for handling sensitive patient data.

How does the Remote Therapeutic Monitoring (RTM) billing work with AC Health?

AC Health automates the data capture required for RTM billing under Medicare and other payers. The platform tracks patient interactions, such as exercise completion and time spent, which qualifies as "patient-reported" and "device-generated" data. It compiles this into a report that supports billing for CPT codes like 98975 (initial setup), 98977 (supply of device), 98980 (first 20 minutes of monitoring), and 98981 (each additional 20 minutes). This streamlines the documentation and billing process for eligible services.

Can I customize the app with my own clinic's branding?

Absolutely. AC Health offers a white-label or branded app solution. This means your clinic's name, logo, and color scheme can be applied to the patient-facing mobile application. This creates a seamless and professional "concierge" experience for your patients, reinforcing your brand identity and making the app feel like a native extension of your clinic's services, rather than a generic third-party tool.

What kind of support is available for providers implementing AC Health?

AC Health provides comprehensive onboarding and support to ensure successful implementation. This typically includes scheduled demo sessions, training resources for your clinical staff on creating programs and using the dashboard, and ongoing customer support. The platform is designed for simplicity, but the support team is available to assist with technical questions, best practices for patient engagement, and optimizing the use of features like RTM reporting.

Pricing of AC Health

The provided context indicates that AC Health offers a "START FREE" option, suggesting a free trial or freemium model entry point. For detailed pricing structures, specific plan tiers, and costs associated with features like the branded app or full clinic implementation, the context directs users to the "PRICING" section of their website or to "SCHEDULE DEMO" for a personalized consultation. Therefore, for precise and current pricing information, visiting the official AC Health website or contacting their sales team directly is recommended.