BizSage

About BizSage

BizSage is a specialized AI chatbot platform engineered for small to enterprise-level teams and marketing agencies. Its core function is to deploy intelligent, context-aware chat agents that are trained exclusively on a company's proprietary data. The platform ingests information from websites, uploaded documents, and text, creating a centralized "Company Brain." This knowledge base enables the AI to answer queries with high accuracy and in a brand-consistent tone, while actively admitting uncertainty with "I don't know" responses to prevent misinformation. A key differentiator is its operational efficiency; setup is designed to be completed in under five minutes, involving data source addition, tone configuration, and immediate deployment via embed codes, shareable links, or custom subdomains. For agencies, BizSage offers a white-label solution, allowing the deployment of fully branded AI chat services across client portfolios. The platform automates knowledge maintenance through scheduled content recrawls, ensuring information remains current without manual intervention. Pricing is per company with unlimited users, scaling from a free Starter plan to a comprehensive Scale tier, making it a versatile tool for deflecting repetitive inquiries, powering sales and support functions, and providing teams with instant, reliable access to institutional knowledge.

Features of BizSage

Company Brain & Knowledge Ingestion

The Company Brain is BizSage's foundational knowledge repository. It automatically learns and indexes content from multiple sources, including entire website domains via URL crawling, uploaded files (PDFs, Word docs, etc.), and pasted text. This process creates a unified, searchable database of your company's specific information. The system structures this data to enable precise, context-aware responses, ensuring the AI's knowledge is directly scoped to your business operations, products, and services, thereby forming the basis for accurate and relevant interactions.

Brand-Aligned Response Control & Scoped Agents

BizSage provides granular control over the AI's output to maintain brand integrity. Users can define the desired tone, voice, and style through sample Q&A training. Furthermore, the platform supports the creation of multiple "scoped agents," each trained on specific knowledge silos (e.g., HR policies, technical support, product specifications). This specialization ensures that each agent responds with appropriate, domain-specific information and avoids overstepping its knowledge boundaries, delivering consistent and on-brand communication across different departments or use cases.

Flexible Deployment & White-Label Options

Deployment is highly flexible and requires no coding. Trained agents can be instantly published in three primary ways: embedded directly into a website via a customizable widget, shared via a unique public link, or hosted on a custom subdomain (e.g., ask.yourcompany.com). Critically for agencies, the platform offers full white-label capabilities. The chat interface can be completely unbranded, with styling controls for colors and position, and can display the agency's name as the service provider, enabling the delivery of a premium, branded AI chat service to clients.

Automated Knowledge Maintenance

To ensure the AI's knowledge remains accurate over time, BizSage includes automated, scheduled recrawling of connected data sources. Administrators can set refresh intervals—daily, weekly, or monthly—depending on their plan. This automated upkeep eliminates the need for manual retraining or re-uploading documents when website content or internal knowledge changes, guaranteeing that both customers and staff receive answers based on the most current and up-to-date information available.

Use Cases of BizSage

Customer Support Triage & Deflection

BizSage agents can be deployed on help centers or contact pages to instantly answer common, repetitive customer questions regarding shipping, returns, account management, and basic troubleshooting. By providing accurate, 24/7 automated responses, it effectively deflects a significant volume of routine tickets, allowing human support agents to focus their expertise on more complex, high-priority issues, thereby increasing overall support team efficiency and improving customer satisfaction with faster initial response times.

On-Site Sales & Lead Generation

Embedded on product or service pages, a BizSage agent acts as an intelligent sales assistant. It can engage visitors in real-time, answering detailed questions about product features, pricing tiers, compatibility, and use cases based on the trained knowledge. By capturing visitor intent through conversation, it can qualify leads, provide personalized recommendations, and direct users to the most relevant resources or contact forms, directly contributing to increased conversion rates and sales pipeline generation.

Internal Knowledge Base & Team Onboarding

BizSage serves as a dynamic internal knowledge base for employees. New hires or existing staff can query the AI in natural language to instantly access consistent information on company policies, standard operating procedures, software documentation, and project guidelines. This provides immediate, on-demand access to institutional knowledge, drastically reducing the time spent searching through documents or interrupting colleagues, and ensuring consistent information dissemination across the organization.

White-Label AI Service for Marketing Agencies

Marketing and digital agencies can utilize BizSage's white-label features to offer AI chatbot deployment as a managed service to their clients. The agency can quickly train an agent on a client's website, apply the client's (or the agency's) branding to the widget, and deploy it without any "Powered by" branding. This allows agencies to expand their service portfolio, create a recurring revenue stream, and deliver tangible value to clients through enhanced site engagement and lead capture capabilities.

Frequently Asked Questions

How is BizSage different from ChatGPT, Claude, or Gemini?

BizSage is a specialized application built upon foundational AI models. Its primary distinction is that it is purpose-built to be trained exclusively on your private company data (website, documents). Unlike general-purpose chatbots, BizSage does not rely on its own broad, public internet training for answers. It operates within the strict boundaries of the knowledge you provide, ensuring responses are specific to your business. Furthermore, it includes enterprise features like multi-agent scoping, automated knowledge updates, white-labeling, and deployment tools that general AI interfaces do not offer.

What data sources can BizSage learn from?

The platform can ingest knowledge from three primary sources. First, it can automatically crawl and index content from public or private websites by domain URL. Second, it supports direct file uploads including PDFs, Word documents, PowerPoint presentations, Excel spreadsheets, and plain text files. Third, users can manually paste or input text snippets directly into the system. All ingested data is processed and interconnected within the Company Brain to create a comprehensive knowledge base.

Do I need a developer and how long does setup take?

No developer is required for standard setup and deployment. The process is designed for business users and can be completed in minutes. The core setup involves three steps: adding your website URLs and files (approx. 2 minutes), teaching the AI your brand tone and providing sample Q&As (approx. 2 minutes), and publishing the agent by choosing an embed, link, or custom domain option (approx. 1 minute). The embed process involves copying and pasting a small code snippet into your website's HTML.

How does BizSage stay current with our changing information?

BizSage maintains accuracy through automated, scheduled recrawls of your connected knowledge sources. Depending on your subscription plan (Team, Business, Scale), you can configure the system to automatically refresh its indexed content daily, weekly, or monthly. This means any updates made to your website or newly uploaded documents will be processed and integrated into the Company Brain on your chosen schedule without any manual intervention required from your team.

Pricing of BizSage

BizSage operates on a per-company, per-month subscription model with unlimited users included on all paid plans. The Free plan ($0/month) includes 1 AI Agent, 150 monthly messages, indexing for up to 100 web pages, manual recrawls, 250 MB storage, and support for 3 users. The Team plan ($29/month) offers 3 AI Agents, 10,000 messages, up to 10,000 web pages, monthly auto-recrawls, 10 GB storage, a custom domain, unbranded chat widgets, and email support. The Business plan ($149/month) provides 15 AI Agents, 60,000 messages, indexing for up to 50,000 pages, weekly auto-recrawls, 50 GB storage, 5 custom domains, unbranded widgets, and chat support. The Scale plan ($399/month) is designed for large organizations, featuring 100 AI Agents, 250,000 messages, up to 200,000 indexed pages, daily auto-recrawls, 250 GB storage, unlimited custom domains, unbranded widgets, and a dedicated account manager.