iGPT

About iGPT

iGPT is an enterprise-grade email intelligence API designed to serve as the foundational context layer for agentic and AI-powered systems. It addresses the critical challenge of extracting reliable, actionable insights from the complex and unstructured data within email communications and attachments. The product delivers a secure, auditable gateway that allows automated agents and workflows to access, understand, and leverage communication data with high fidelity. By deeply indexing emails and documents, iGPT transforms fragmented conversations into trusted, context-aware answers ready for reasoning and automation. Its core value proposition lies in simplifying the entire pipeline: it eliminates the need for manual parsing, chunking, indexing, or prompt tuning, offering a single unified API endpoint for retrieval, context shaping, and reasoning. Built for security-conscious enterprises, iGPT ensures zero data training, granular Role-Based Access Control (RBAC), and comprehensive audit trails, enabling organizations to deploy intelligent agents confidently while maintaining strict compliance and data governance standards.

Features of iGPT

Unified Intelligence Endpoint

iGPT consolidates the entire complexity of context retrieval into one simple API call. Instead of managing separate systems for parsing, vector storage, semantic search, and prompt chaining, developers send a single natural language request. This unified endpoint automatically handles retrieval, sophisticated context shaping, and reasoning across all connected email and attachment data, dramatically reducing integration time and system maintenance overhead.

Advanced Context Engineering Framework (CEF)

The platform employs a proprietary Context Engineering Framework to optimize information delivery for large language models. It goes beyond simple keyword or semantic search by implementing hybrid retrieval that combines semantic, keyword, and filter-based techniques. The system automatically scores and reranks results, reconstructs full email threads across time and participants, and intelligently shapes the context window to provide the most relevant information without requiring manual prompt tuning.

Real-Time Ingestion & Attachment Processing

iGPT ensures data is perpetually up-to-date by indexing new email messages and attachments instantly as they arrive. Its robust processing engine automatically extracts text, data, and structural information from a wide array of document formats, including PDFs, spreadsheets, and presentations. This continuous, real-time ingestion means agentic workflows always operate on the latest information without manual intervention or batch processing delays.

Enterprise-Grade Security & Auditability

Security is engineered at every layer. iGPT guarantees zero data training, meaning customer data is never used to improve models. It enforces OAuth-only authentication with strict Role-Based Access Control (RBAC) and maintains a zero data retention policy for inferences, processing everything in memory. Furthermore, it provides a full, transparent audit trail for every request, ensuring complete traceability and compliance for regulated industries.

Use Cases of iGPT

Decision and Deal Intelligence

Organizations can automate the extraction of critical business signals from communication streams. iGPT can identify decisions made, risks highlighted, and progress stalled within ongoing email conversations. This is particularly valuable for sales and revenue teams to monitor pipeline health, perform deal analysis, and ensure key commitments from client or partner discussions are captured and acted upon without manual review.

Task and Follow-Up Automation

iGPT enables the automation of routine administrative work. Systems can automatically parse emails to identify action items, assignees, and deadlines, then create tasks in project management tools or trigger reminder workflows. This use case is powerful for customer success platforms, internal operations, and executive assistance, freeing human workers from tedious follow-up tracking.

Audit and Compliance Monitoring

For industries with strict regulatory requirements, iGPT provides a powerful tool for automated compliance checks. It can scan communications for policy violations, sensitive data leakage, or specific contractual terms. The full audit trail and cited responses allow compliance officers to quickly verify findings and trace them back to the exact source email or attachment, streamlining audit processes.

Cross-Source Insight Aggregation

Teams often need a unified view of information scattered across multiple email accounts, threads, and attached documents. iGPT serves as an intelligence layer that can answer complex, natural language questions by pulling together relevant context from across all connected data sources. This allows for comprehensive reporting, executive summaries, and research that would otherwise require manually combing through hundreds of messages.

Frequently Asked Questions

How does iGPT handle data privacy and security?

iGPT is built on a foundation of enterprise-grade security principles. It adheres to a strict zero data training policy, meaning your data is never used to train or improve any AI models. All inferences are processed in memory with zero data retention—inputs, prompts, and outputs are never stored. Access is controlled via OAuth with Role-Based Access Control (RBAC), and every API request generates a full audit trail for complete transparency and compliance.

What is the Context Engineering Framework (CEF)?

The Context Engineering Framework (CEF) is iGPT's proprietary technology stack that manages the entire process of retrieving and preparing context for an LLM. It replaces manual prompt engineering by automatically performing hybrid retrieval (semantic + keyword + filters), scoring and reranking results, reconstructing email threads, and optimally shaping the final context window. This ensures the LLM receives the most relevant, concise information to generate accurate, cited answers.

What types of data sources and attachments does iGPT support?

iGPT primarily connects to email sources (like Gmail, Microsoft Exchange via OAuth) and deeply indexes the entire contents of mailboxes. It has advanced attachment processing capabilities, automatically extracting text and data from common file formats including PDF documents, Microsoft Office files (Word, Excel, PowerPoint), and plain text files, making the content within these attachments searchable and usable for Q&A.

What are the deployment options for iGPT?

iGPT offers flexible deployment models to suit different security and infrastructure needs. The standard Cloud option is a fully hosted service for quick setup. For enhanced data control, a Hybrid model keeps your data within your own Virtual Private Cloud (VPC). For maximum control, a Fully Private deployment is available for on-premises or dedicated VPC installations.