Sentaiment

Sentaiment is an AI brand perception monitoring and management platform engineered for marketing, communications, PR agencies, and enterprise teams. It provides comprehensive, technical visibility into how leading large language models (LLMs) like OpenAI's ChatGPT, Anthropic's Claude, Google's Gemini, Perplexity, xAI's Grok, and Meta's Llama represent a brand. The platform operates by executing direct, parallel queries across these models using a proprietary library of over 50 real-world brand scenarios, delivering a complete multi-model analysis within five minutes. Its core value proposition is to eliminate guesswork in the AI age by giving brands the data, clarity, and control needed to proactively manage their narrative before it influences market opinion. Sentaiment identifies critical risks from misrepresentation or factual inaccuracy, uncovers strategic opportunities for improved positioning, and delivers model-specific, actionable guidance to align AI-generated perceptions with intended brand messaging.

Echo Score

The Echo Score is a proprietary, quantified metric that represents your brand's clarity across AI models. It is a single, data-driven number derived from sentiment analysis, accuracy ratings, and consistency checks, providing an immediate benchmark for your brand's AI perception health and a baseline for measuring improvement over time.

Multi-Model Parallel Analysis

This feature conducts simultaneous, direct queries across all major LLM interfaces, including ChatGPT, Claude, Gemini, Perplexity, Grok, and Llama. It provides a side-by-side comparative analysis, highlighting variances in narrative, sentiment, and factual reporting between different models, which is critical for comprehensive brand monitoring.

Perceived Attributes & Sentiment Breakdown

The platform delivers a detailed taxonomy of how AI models describe your brand's core attributes, such as market positioning, brand values, and tone of voice. This is paired with granular sentiment scoring (positive, neutral, negative) for each attribute, offering precise insight into the emotional context of AI-generated brand descriptions.

Model-Specific Suggested Actions

Beyond diagnostics, Sentaiment provides prioritized, actionable recommendations tailored to each LLM's output. These data-driven fixes are ranked by potential impact and explain the reasoning, guiding teams on specific content updates, SEO adjustments, or knowledge base submissions to correct misrepresentations effectively.

Proactive Brand Narrative Management

Marketing and PR teams use Sentaiment to audit and proactively shape how their brand is described by AI. By identifying discrepancies between intended messaging and AI-generated narratives, teams can implement strategic content updates to ensure consistency and accuracy before these perceptions reach a broad audience.

Competitive Intelligence and Benchmarking

The Competitive Echo feature allows brands to analyze not only their own AI perception but also that of key competitors. This use case enables teams to identify competitive advantages, uncover gaps in competitors' AI presence, and strategically position their brand to outperform rivals in AI-driven vendor research.

AI Readiness and Website Optimization

Organizations employ Sentaiment's AI Readiness Evaluator to audit their digital footprint. This analysis determines if their website and public content are structured and optimized for AI discovery and accurate interpretation, providing a technical roadmap for SEO and content strategy adjustments to improve AI comprehension.

Agency Client Reporting and Strategy

Marketing and communications agencies utilize Sentaiment to provide tangible, data-backed reports to clients on their AI brand health. The platform's trend tracking and Echo Score metrics offer clear, quarterly KPIs to demonstrate the value of ongoing content and digital strategy work in the context of AI influence.

How does Sentaiment gather its data on my brand?

Sentaiment gathers data by executing a proprietary set of over 50 real-world, brand-specific query scenarios directly through the public interfaces of each major LLM (ChatGPT, Claude, Gemini, etc.). It does not scrape search results or rely on third-party data; it performs parallel, live queries to simulate how potential customers are actually using AI to research your brand.

What is an "Entity" in my pricing plan?

An "Entity" refers to a single, distinct brand, product, or company name that you configure Sentaiment to monitor. For example, a company and its flagship product would typically be two separate entities. Pricing tiers are based on the number of entities you can track and analyze simultaneously within the platform.

How quickly can I see changes after implementing suggested actions?

The time for changes to propagate through AI models varies based on the model's update cycle and the nature of the fix. Sentaiment's Trend Tracking feature allows you to measure progress systematically. For models like ChatGPT, updates to public knowledge can be reflected within days to weeks after source content is updated and re-indexed.

Does Sentaiment modify AI outputs directly?

No. Sentaiment is a monitoring and diagnostic platform. It does not directly alter or edit the data within an LLM. Instead, it provides specific, actionable recommendations for you to implement at the source--such as updating your website, submitting corrections to knowledge bases, or refining public content--which then influences how AI models learn and respond over time.

Sentaiment offers four transparent pricing tiers based on monitoring scale and analysis frequency. All plans include a 14-day free trial with full platform access.

• Monitor ($10/month): For basic tracking, includes 1 Entity, analysis for ChatGPT only on a weekly frequency, and 1 Suggested Action.
• Starter ($49/month): For growing brands, includes 3 Entities, analysis for any 3 LLMs of your choice on a daily frequency, and 10 Suggested Actions.
• Professional ($149/month): The most popular plan for scaling teams, includes 10 Entities, analysis for any 5 LLMs on an hourly frequency, and access to all Suggested Actions.
• Enterprise (Custom Pricing): For custom solutions, includes Unlimited Entities, integration with custom LLM APIs, Unlimited Analysis frequency, and full access to all platform features.